Total Insight Professional Services

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For interviews, call or text Bailey Hoak at (208) 398-0635 or email bhoak@tiproservices.com.

Last updated October 2026

About TIPS

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Short version26 words

Total Insight Professional Services (TIPS) is a DOT compliance company in Boise, Idaho that helps trucking companies get their authority, handle their filings, and stay compliant.

Full version74 words

Total Insight Professional Services (TIPS) is a DOT compliance company based in Boise, Idaho. Co-owners Bailey Hoak and Samantha Vickery started TIPS in 2025 after each spent more than 10 years in the trucking compliance industry. TIPS helps carriers get their authority, handle federal and state filings, and prepare for DOT audits, with a dedicated compliance agent for every client. TIPS is a 2026 BBB Spark Award finalist and an FMCSA-registered BOC-3 process agent.

Founders

The two owners of TIPS

Bailey Hoak, co-owner of Total Insight Professional Services
Co-owner

Bailey Hoak

Bailey Hoak is co-owner of TIPS and has spent more than 10 years helping trucking companies with FMCSA registration, authority, and compliance. In 2026, CCJ featured Bailey's review of FMCSA's new Motus registration system. Bailey will speak at the 2027 Midwest Commercial Vehicle Safety Summit in Kansas City.

Samantha Vickery, co-owner of Total Insight Professional Services
Co-owner

Samantha Vickery

Samantha Vickery is co-owner of TIPS and has spent more than 10 years in the trucking compliance industry. Samantha leads the hands-on filing work at TIPS, including IFTA, IRP, state permits, and authority applications, and works directly with the federal and state agencies behind those filings.

Topics We Can Talk About

Need a source on trucking compliance?

We can speak on the record about any of these.

  • FMCSA's Motus systemWhat's going wrong and what carriers should do
  • Fake FMCSA websitesFake Motus and FMCSA sites that target truckers
  • Starting a trucking companyAuthority, insurance, and the first year in business
  • DOT auditsNew entrant safety audits and how to get ready
  • The compliance industryHow truckers can spot bad advice and pressure sales
  • New FMCSA rulesWhat each change means for small trucking companies
In the News

Recent coverage

Recognition and Speaking

Awards and events

2026

BBB Spark Award finalist

TIPS is an Idaho finalist for the BBB Great West + Pacific Spark Award, which honors young businesses for integrity and ethical practices.

See the finalists on BBB →
June 2027

Midwest Commercial Vehicle Safety Summit

Bailey Hoak will speak at the fourth Midwest Commercial Vehicle Safety Summit in Kansas City on June 2 and 3, 2027.

Quick Facts

TIPS at a glance

Company facts
Founded2025
Based inBoise, Idaho
OwnersBailey Hoak, Samantha Vickery
Experience10+ years each
Google rating5.0 (53 reviews)
BBB rating5.0 (3 reviews)
Trustpilot reviews5, all 5 stars
Facebook4 recommendations

Review counts as of October 2026.

Downloads

Logos and photos

Free to use in coverage of TIPS.

Logos

TIPS logo, black version for light backgrounds TIPS logo, blackFor light backgrounds PNGSVG
TIPS logo, white version for dark backgrounds TIPS logo, whiteFor dark backgrounds PNGSVG

Photos

Bailey Hoak portrait, black and white Bailey Hoak portraitJPG · 1066 x 1434 Download
Samantha Vickery portrait, black and white Samantha Vickery portraitJPG · 1254 x 1600 Download
Bailey Hoak round headshot Bailey Hoak, roundPNG · 240 x 240 Download
Samantha Vickery round headshot Samantha Vickery, roundPNG · 240 x 240 Download

Looking for what we do? See TIPS services.