We take your satisfaction seriously.

If you’ve reached a point where you decide you don’t want to work with us - we want to hear about it and do everything in our power to correct it.

Give us a call, send an email, fill out a contact form, write a letter, or hire a carrier pigeon. We will respond as soon as possible to address your concerns and desire to cancel.

You can also submit a refund request via the provided form if you prefer not to reach out directly. Please ensure the information provided is accurate so we can identify your transaction.


Total Insight Professional Services LLC is owned and operated in the state of Idaho.

We are required to make you aware that under Idaho law, you have the right to cancel your transaction, without any penalty or obligation, within three business days from the date you receive confirmation of your purchase.

To cancel, you can notify us by mail, by using the template provided below, or use any of the other methods detailed above.

You may use the following form to cancel your transaction:

CANCELLATION NOTICE

I hereby cancel this transaction.

Date of Transaction: _________________

Customer Name: _________________

Customer Address: _________________

Customer Signature: _________________

Date of Cancellation: _________________

If you cancel, any payments made will be refunded within 10 business days following receipt of your cancellation notice.