About TIPS

About Total Insight Professional Services

Total Insight Professional Services (TIPS) is a DOT compliance company headquartered in Boise, Idaho, serving commercial vehicle operators in all 50 states. We help carriers obtain USDOT numbers, manage FMCSA and state compliance, and stay audit-ready, whether you run for-hire trucks or a private fleet.

Last updated: July 2026
Why We Started TIPS

We saw how small operators got treated. We built the alternative.

Before starting TIPS, we spent years inside the transportation compliance industry, helping thousands of carriers file USDOT numbers, set up compliance programs, and pass safety audits. We saw what worked and what didn't.

We also saw how the industry treated small operators: confusing pricing, charges for filings they didn't need, and support lines that went nowhere. People were left to figure out complex FMCSA and state regulations on their own.

TIPS does it differently. Transparent pricing, direct access to people who know what they're talking about, and a focus on getting things right the first time instead of fixing mistakes later.

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TIPS by the Numbers
Companies helped2,500+
Products and services100+
States served50
Years combined experience20+
Consultation fees$0
Meet the Team

The two people you'll actually talk to.

TIPS was founded by Samantha Vickery and Bailey Hoak, two veterans of the transportation compliance industry who worked with over 10,000 small businesses before starting the company.

Samantha Vickery, co-founder of Total Insight Professional Services
Co-Founder

Samantha Vickery

Samantha handles most of the hands-on filing work: IFTA, IRP, state permits, authority applications, and direct coordination with the government agencies behind them.

Bailey Hoak, co-founder of Total Insight Professional Services
Co-Founder

Bailey Hoak

Bailey focuses on regulatory monitoring, keeping up with every change to federal and state rules, and creating the educational resources we publish for carriers.

Both Samantha and Bailey handle compliance across the board. Call either number and you're talking to one of the two people who built this company, not a queue, a specialist, or a chat bot.

What We Do

DOT compliance, from first filing to audit-ready.

Registration and authority

USDOT number filing for interstate and intrastate operations, MC authority applications, BOC-3 process agent designation, UCR, and state permits.

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Ongoing compliance

Driver qualification files, drug and alcohol testing administration, Clearinghouse registration and queries, biennial updates, and regulatory monitoring.

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Audit prep and recovery

New Entrant Safety Audit preparation, file reviews and gap analysis, Corrective Action Plans, and reinstatement for operators placed out of service.

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Business formation

LLC formation, EIN registration, and business structuring for brand-new operations still getting the company off the ground and onto the road.

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Who We Work With

Far more than trucking companies.

  • For-hire carriers: OTR, regional, local
  • Freight brokers and freight forwarders
  • Private fleets hauling their own goods
  • Construction companies operating CMVs
  • Dump truck operators and gravel haulers
  • Landscaping and lawn maintenance crews
  • Well drilling and boring rig operators
  • Concrete, sand, and aggregate haulers
  • Farm and agricultural truck operations
  • Passenger carrier fleets of every size
  • Hot shot and expedite freight operators
  • Tow truck and vehicle recovery outfits

Whether you need MC authority or just a USDOT number with some state permits, we'll figure out exactly what applies to your operation, then handle it for you or give you the tools to manage it yourself.

Ready When You Are

Work directly with the people who built it.

Tell us about your operation and we'll map out exactly what you need. No call centers, no runaround, no consultation fees.

(208) 278-6722
Talk to Samantha or Bailey directly