Real Reviews, Word for Word
What Our Customers Say
TIPS holds a 5.0 rating on Google and Facebook. Below are 50+ real reviews from owner-operators, small fleets, and commercial vehicle operators we've helped start companies, stay compliant, and recover from failed audits. Every word is theirs.
5.0
★★★★★
Across Google, Facebook, and Trustpilot
Across Google, Facebook, and Trustpilot
Last updated: July 2026
TIPS is the best! I'm so thankful as a new broker for somebody to help me thru it all! Completely taking care of everything for me making sure it was RIGHT the first time! Thank you for your help Samatha! You're the best!
Great experience!!! Definitely helpful, will definitely recommend
We started our Authority just last December and have been working with Samantha for compliance. she is truly so knowledgeable and explains anything and everything we have wondered about or unaware of. she is timely, kind and very professional. We recently started utilizing their dispatch team and have been working with Andrea and she too is incredibly knowledgeable, kind professional and very timely!
Mr. Bailey provided exceptionally prompt and outstanding customer service, responding the day after the order was placed. He demonstrated exemplary dedication by following up via email and thoroughly explaining the process. Please continue this high standard of performance.
I started this journey about 6 weeks ago and honestly was about to quit because of the amount of paperwork and so many different agency's that were involved. Until I came across an ad for TIPS. I was EXTREMELY CAUTIOUS. But after speaking with Bailey he assured me that they would take care of everything. I went for it and I'm so happy I did. If your on the fence about starting a transportation business call them, theses guys and gals know there stuff highly recommend, they are the best in my humble opinion!
Sam and Bailey are absolutely amazing. They went above and beyond to make sure everything went as smooth as possibly. I would absolutely highly recommend them to anyone!!!
Very thorough and helpful. Samantha helped me get my dot number reinstated after a failed audit. They work very quickly and explain everything along the way. It was a very overwhelming process on my own but super simple once I got their help. Highly recommend.
Excellent service
Great place to work with on getting my DOT number! Everyone that works for them is very helpful!
Bailey and Samantha did me a great job i was lost thank you!
Samantha made this process so easy! She handled all my concerns and was very quick with any questions or concerns I had. I will be using TIPS for all my compliance! Recommend 10 out of 5 stars!
Samantha has been amazing to work with me. Responsive, professional, and she goes beyond the required to help me out in the process. Great partner to work with. Thanks again for all your help and support!
Using Total insight professionals is by far the best decision I've made, starting up my new trucking company. Samantha called me one morning and I had my doubts, but I chose to go with her within four hours. She had me all set and she still checks in to make sure that I got everything, and everything's in place. Even if you don't use them, give them a call they will help you.
Very knowledgeable friendly great people
Keep up the good Excellent work! Very professional! 10/10, highly recommended. I just got back Audit and I was tild that my documents were well organized and passed easily. Thanks TIPS.
I really recommend them, they are professional, fast and easy to work with and excellent all around.
Samantha is absolutely amazing. This company went over and beyond. That's literally an understatement. They were a breath of fresh air. I will recommend them to anybody that needs their services, especially if you're dealing with the department of transportation and a new entrance program.
Samantha Came through and save the day, she didn't waste any time getting me the proper help I needed
Very knowledgeable, answered all my questions, and completed the filings very quickly! Great follow up too
Being new to the industry I was scouring the internet for help with compliance and stumbled upon a Reddit article where someone had recommended TIPS. Both Bailey and Samantha are great; very proactive, detail-oriented, and always keeping our best interests in focus. From compliance guidance to setting up accounts and updating paperwork they handled everything with clarity and professionalism. I truly feel like they are a part of the team. Highly recommend.
I've been working with Bailey and Samantha for a little over a month now, and right from the start, I was really impressed by their professionalism and the way they carry themselves. What stood out even more was the sense of honesty and transparency they bring to everything they do. On top of that, their customer service has been top-notch, always helpful, responsive, and easy to work with. It's been a great experience so far.
Samantha V was absolutely amazing when I tell you she went over and beyond that is probably the understatement of the year- Deal dealing with the Department of transportation, especially with the CAP Submissions was a complete nightmare. I can honestly say without this company, and in particular without the employee at this company, Samantha, I would've banged my head against the wall! You guys are amazing and abreast of fresh air
We couldn't ask for more, the professionalism, the hard work and dedication in helping our small LLC company.
As a busy driver I needed a company to help handle a majority of the workload for getting my own authority. I cannot recommend Samantha at TIPS enough. She helped walk me through a complicated process with ease and was always very knowledgeable and professional. A pleasure to work with.
Amazing service and team. Very helpful and great service. Will be using them for a long time in this business
Samantha at TIPS was very helpful in getting me DOT/FMCSA compliant. They are extremely knowledgeable and the best legit compliance agent for any commercial owner operator or trucking company.
Samantha was great she was very professional she kept me updated throughout the whole process I am very pleased with the service I received I will definitely be using them again
Samantha and her team made it so easy for me to get my mc & dot number. They do everything for me from start finish. It was a pleasure to work with them. Highly recommend any one to give them a try you won't be disappointed.
I absolutely love working with this company and its people. They are so helpful and respectful with a quick response time. Recommend 10 out of 10 times.
Samantha I can't praise her enough. She actually got my cap done within a couple weeks very fast results she worked with me all the way through very efficient with keeping contact well worth. Thank you again Samantha.
The TIPS team is excellent and very professional. They know exactly what they're doing and have helped me impeccably. I recommend them 100% for their responsibility, attention to detail, and the valuable support they provide. Thank you for your great work!!!!
The best customer service ever. If you are new to the trucking world like me (26ft box truck no CDL also for tractor trailer as well) and need a company to help set up all the required items they are the team. Call backs and follow up are no issue and when you sign up for their services you get FREE life time questions.
Everything worked out well.
Samantha at TIPS is awesome an great to work with. She tells you something she gets it done for you an pushes the issue to be resolved. Highly recommend for anyone with dot issues or just need someone to keep you rolling. Thank you Samantha
Great communication very patient and superior service...
I have had an absolutely great experience with the people at TIPS and they are definitely professional at what they do. I would highly recommend using their services they make things so simple and explain things thoroughly. I'm not sure I would have got through this process of starting my business without them.
Samantha is extremely knowledgeable and very responsive. She continues to be a valuable partner in our business.
Samantha was amazing and got things done in a quick orderly manner.
Bailey and the team have gone above and beyond anything we could have expected. As we start up our company, they've been genuinely eager to work with us, and not just within the scope of what they're hired to do. They've guided us through our entire process.
Five stars for professionalism! It has been a great experience to work with a company that provides such skilled customer service and proactive communication. They made the entire process seamless and ensured I was updated at every step. Great follow-through and very reliable.
I can't say enough good things about TIPS. They're are prompt, professional and go above and beyond helping with compliance with your business. I appreciate how quickly Samantha responds and stays on top of everything. I highly recommend them!
My experience with Samantha was very good she is very fast and very good I highly recommend TIPS 10 out of 10
These guys were great. Bailey and Samantha took care of our DOT interstate and motor carrier authority applications and saved us a lot of hassle. I attempted to do this myself and ended up applying for a second DOT number by accident. They had a reasonable price compared to the other companies that called/emailed us. Thanks for your help!
Awesome job
Great company to work with the customer service is top notch they don't try to rob u price wise like most companies do highly recommend them and will
This has been a wonderful experience getting my business started. Samantha was very helpful with getting my business on the right path and she was very up front, and was able to answer all of the questions I had. I would recommend this company to my friends and family. Thanks for all of the help Samantha!
Bailey and Samantha have done an awesome job for us. Even when I threw a wrench into the mix, they didn't miss a beat. They are very thorough, detail oriented, and go the extra mile for us. I highly recommend them and the services they provide. Give them a call, and tell them Bill sent you!
TIPS has been fantastic to work with! I have been working specifically with Samantha, and she has been an absolute pleasure, friendly, professional, knowledgeable, and incredibly responsive. She has been extremely diligent in helping me navigate my federal and state compliance paperwork, permits, licenses, and other commercial vehicle requirements. If I could give Samantha ten stars, I would!
The process of getting a DOT number and complying with the DOT can be confusing and extremely undesirable, but Samantha's assistance proved seamless and easygoing. I 100% recommend TIPS for DOT and FMCSA compliance services if you're searching for a CTPA that your business can trust. Thank you Samantha for your help!
Bailey has been so awesome. He has been there throughout the full process anytime I needed assistance. He is definitely someone who you would want to talk to if you're new to the business.
Total Insight Professional Services has been an excellent partner for our business, helping us stay on top of all our transportation compliance needs. Samantha is sharp, knowledgeable, and dedicated, always following up and following through. We truly appreciate her support and look forward to continuing our work together!
From start to finish, the team was completely professional, highly communicative, and made sure everything I needed was completed so I could hit the ground running with my business. They kept me informed every step of the way, answered all of my questions promptly, and delivered exactly what I needed without any hassle. If you are starting a business and need a team you can trust to get things done right, look no further than TIPS. They are the real deal. Highly recommend!
I love the great response and the detailed work of this team. They are truly my go to folks for all things that concerns DOT compliance.
Ready When You Are
Join the carriers who wrote these.
Tell us about your operation and work with the same two people every reviewer above is talking about.
(208) 278-6722Talk to Samantha or Bailey directly

